Insights

Ideas for businesses building better technology.

Practical thinking about software, websites, digital systems and the decisions behind building them.

Custom Software vs Off-the-Shelf Software: Which Is Right for Your Business?

Off-the-shelf software is often the right first step. Custom software becomes the better answer when your process no longer fits the product.

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7 Signs Your Business Has Outgrown Spreadsheets

Spreadsheets are excellent until they become the system of record. These signs usually mean it is time for purpose-built software.

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When Should a Business Build Its Own Software?

Build when the workflow is yours. Buy when the workflow is everyone else’s. The timing is about fit, not ambition.

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How Much Does Custom Business Software Cost in the UK?

Cost follows scope. A focused internal tool is a different brief from a multi-sided platform. Here is how to think about it without a fake price list.

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Can Custom Software Reduce Your Business Software Costs?

Sometimes. The saving is usually in licences you no longer need, time you no longer spend re-entering data, and tools you stop paying for but barely use.

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How to Replace Manual Business Processes with Software

Write the process down. Find the repeats. Automate the repeats. Leave judgement with people.

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Does Your Business Need a Customer Portal?

You need a portal when customers repeatedly ask for the same information, and you keep sending it by email.

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Website or Web Application: What’s the Difference?

A website is for visiting. A web application is for doing. Many serious commercial sites are both.

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